Shawbrook Bank has completed a second charge mortgage for a couple looking to renovate their home, moving the case to offer within three weeks despite facing some criteria challenges.

Broker partner Fluent Money approached Shawbrook Bank with the second charge mortgage enquiry, whereby the applicants were looking to raise £400,000 to carry out home improvements, including a rear extension, to a property purchased at the start of the year.

The couple were living in rented accommodation, and upon purchasing the security valued at £4m, they decided that, as they could comfortably afford the rent plus the mortgage, they would prefer the renovation works were complete prior to moving in with their new born baby.

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However, Shawbrook’s criteria states that the applicant must reside in the security for a minimum of three months.

Given that the property was habitable and that Shawbrook was not lending for heavy refurbishment, the bank made the exception on the grounds that they had full listings of the works to ensure the funds would be sufficient, along with the required planning consent, a full rent reference from the letting agent and previous mortgage history.

They also factored the rental income into the affordability given the applicants were yet to move out.

The bank obtained written confirmation on how long the works would take and a formal notice from the applicant to the landlord confirming they would end their tenancy by November, by which time they were happy to move in.

A full valuation was carried out and the surveyor confirmed the security was indeed habitable and mortgageable.

Simon Moore, group director at Fluent Money, said: “This case was a great example that there will always be scenarios in the market place where standard criteria simply doesn’t cover or was not designed to capture this particular instance.

“Affordability was not an issue and the rationale behind the clients not living there was clear, could be evidenced with schedules of work and timescales making this a temporary problem.

“The case needed a quick response and once the salient points were presented to the lender, and if they were to accept, then full commitment to hitting the deadlines would be needed.

“I am delighted to say that Shawbrook’s quick referral process and appetite to understand the nuances of the case meant that we could fulfil this client’s wishes ahead of schedule.

“In the current climate where we are seeing fresh challenges and an ever evolving landscape it is great to have the support of lenders who are willing to consider excellent cases, albeit they have aspects to them that previous criteria may not have taken into account.”

Gavin Seaholme, head of sales property at Shawbrook Bank, said: “Working with our partner, Fluent Money, we have succeeded in providing a great solution for the applicants.

“Our continued support for our Brokers in the current climate shows that we are a safe pair of hands as we move forward with more positive news and an appetite for larger applications that we will deliver on.”