“The user interface is definitely something that’s done on a monthly basis,” Weragoda said. “Websites now, they can’t just be informative. They have to provide utility, meaning they have to give you something that they can perform out there.”

As CTO, Weragoda said every technology choice must be thought through on multiple levels.

“Everything we do now is really taken into account in terms of technology and how we use it and how we implement it,” Weragoda said. “Even things like our website, our software – our loan origination software [LOS] – we have to constantly update… monthly or every six months.”

As well, he makes sure MBANC adapts to regular search engine and social media changes.

CTO and privacy

MBANC, in part, automates its initial web site communication with customers, along with other processes, and customers can interact and fill out their applications via smartphone or desktop. The approach is “software-as-an-app.”