Black Knight has announced the addition of KeyBank’s home equity portfolio to the Black Knight MSP servicing system.
“Adding KeyBank’s home equity loan portfolio to the MSP system to maximize operational efficiency was an easy choice, given our satisfaction with this innovative platform for our first mortgage portfolio,” said Dominic Cugini, senior vice president of automation, lending servicing and default transformation at KeyBank. “The project remained on track, even with the teams working from home, and we look forward to continuing our successful working relationship with Black Knight.”
Black Knight currently services KeyBank’s home equity loans and lines on the same MSP platform as its first mortgages. KeyBank said that this would increase operational efficiencies, improve risk management, and enhance the customer experience.
“Both KeyBank and Black Knight teams delivered a flawless execution for this home equity loan portfolio implementation,” said Joe Nackashi, president of Black Knight’s Servicing Technologies division. “We value our close relationship with KeyBank and will continue to deliver advanced capabilities to help KeyBank’s teams originate and service loans as the bank’s business footprint expands.”