Air Mortgage Club has unveiled a Large Case Concierge Service for advisers.

The new bespoke service will be available to club members via Air Sourcing covering cases looking for a loan amount of £250,000 or more.

Air Mortgage Club said the new service was designed to ensure later life advisers get the best possible outcome for their larger loan clients.

The internal dialogue within equity release and later life sector

To access the Concierge Service, Air Mortgage Club members complete an enquiry form in Air Sourcing to capture all the required information and the system automatically flags it if a case qualifies.

If applicable, and the adviser wishes to use the service, they would then work with customer service operators to support the enquiry, receive a whole of market search to get the right product solution, and would receive help to generate the KFI in order to speed up the process.

Air Mortgage Club said that by utilising Air Sourcing’s lender relationships via the Concierge Service, advisers would be able to secure a fast-track route to large case placement.

Every case placed through the Air Sourcing Customer Support Team is checked to ensure the adviser’s commission is the highest level available, and if not, they are informed on how they can improve the level received.

Stuart Wilson, chief executive at Air Group, said: “Larger loan cases are a growing part of the later life lending sector, and with these amounts it is incredibly important advisers are able to service them effectively and quickly.

“This is why we’ve launched our Large Case Concierge Service to support our Air Mortgage Club members and to utilise Air Sourcing’s product choice, knowledge, plus make the most of our lender relationships in order that we can secure a fast-track route initially through to those individuals who deal with these cases, and then on to offer and completion.

“By utilising this service, advisers will get a significant amount of support, and we’ll be able to best position those cases with individual lenders and providers to maximise the chance of acceptance and success.

“They’ll also be receiving the highest levels of commission via Air Group, and this is a service that brings all this added value but at no added cost.”