BW: There are too many memorable deals to name just one. Even though I like the easy deals, the most satisfying ones are the ones that you really have to work for. They may take longer, but seeing your borrowers with the keys to something they didn’t think was possible is an amazing feeling. I keep up with all the different programs and guidelines, just so I’m ready when that one-off may come along.
MPA: How has technology impacted your business recently?
BW: Obviously, technology brings efficiencies into the homebuying process, which saves time. We have a great online application that has the capability of approving an applicant on the spot. I do have to balance that with my borrowers that do not want to go online and do it themselves, though. I love those efficiencies; however, my borrower’s preferences are more important to me. I am finding that more and more borrowers are wanting to do the online application, though.
MPA: What energizes you about doing mortgages?
BW: I do like the fact that, at times, it does allow for a flexible schedule. And quite honestly, you get out of it what you put into it. However, the thing that energizes me the most is the fact that I am helping people make life-changing purchases and build wealth through home ownership!