O’Neill Patient reports record month

O’Neill Patient LLP (ONP), has recorded a significant increase in enquiries, instructions and completions in June when compared to the same month last year. 

The conveyancing firm said completions were up by nearly a quarter (23.7%), with the biggest rise coming in the remortgage market, where ONP’s figures were up by more than a third (33.5%) compared to June 2019.

New instructions also showed a significant rise: up by 28.8% for remortgages and 30.1% for conveyancing. The increase in demand was also evident from a spike in new enquiries, which were up by an astounding 160% on the same time last year.

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Adam Forshaw, managing director of ONP, said: “Against the backdrop of the coronavirus outbreak, this strong performance is evidence of the resilience and versatility of our staff who continue to provide high levels of customer service from home.

“It is also testament to the resilience of ONP’s technology-driven approach in the face of the difficulties posed for the property market by COVID-19.

“Demand is coming back to the market strongly after the hiatus caused by Covid-19. ONP’s technology-led model gives clients and customers a high-quality experience and service, and puts us in prime position to benefit from the recovery.

“We have well-advanced plans to enhance that tech offering further in the weeks and months to come, making the conveyancing journey even smoother and simpler for our clients.