“They’re making changes within our technology, and then they get to see the implementations of the growth of the technology through input that they had brought forth. So just keep them engaged, figure out what that special part is for your organization, and I promise you you won’t lose your good talent because they’ll be so invested in the organization and its growth.”
One of the things Inlanta Mortgage does to retain top talent, according to Buege, is conduct employee surveys and interviews.
“Everyone has a list,” he said. “It’s maybe five points in that list – one is always benefits. Compensation too, and other ones that are always big is my relationship with my direct manager. Are they present? Are they going to help me? And most certainly, the peer group that you work with: do I work in a company where people are supportive and helpful to each other? But the one we see, and it’s the leader on that short list that we see repeatedly over and over, is receiving genuine appreciation for the work that one does.
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“There are so many things that companies can do, and it works – robotic ways of showing things to employees, birthday cards annually, things like that. It’s all a part of it. But by receiving genuine appreciation in the act of doing greatness, that’s the one that we see over and over. That’s what keeps me at Inlanta. The fact that I’m never taken for granted, I’m truly appreciated. And that’s what we think is the big differentiator.”