Cenlar FSB, the nation’s largest loan subservicer, has made five key promotions across various divisions.
Industry veteran William Benefield, former manager of default contact center, has been appointed the new director of the unit. In his new role, Benefield will assist with overseeing the default contact center and its employees in Cenlar’s O’Fallon, Mo., location.
The company has also elevated Heather Barber to audit director, a role in which she will be responsible for advancing the assurance and validation program. Barber will also help enhance and support business operations, development of auditors, and work with senior-level management, as well as the office of the comptroller of the currency (OCC). Before being promoted, she served as lead and senior auditor.