“Dan has already made tech-driven suggestions that will provide immediate efficiency gains,” said Tom Evans, executive vice president of reverse marketing and technology. “We are examining our entire toolset from the ground up to find where we can be better, faster and easier for everyone who touches a loan.”
Ventura has spent the past 16 years of his 20-year mortgage experience as a producing branch manager and an ops center manager at Fairway. Before joining the company, he was a branch manager at Prime Mortgage.
“If you look at the 1950 process vs. the 2019 process for a pit stop, it’s entirely reinvented – more focused job functions, more preparation, and better tools,” Evans said. “We have a great team in place to improve these processes – next step is to partner with our technology providers to expand their platforms to include expanded reverse functionality.”
Tane Cabe, president of reverse lending, added: “We’re aiming for our reverse 2.0 ops to become that efficient.”
“I am so grateful for this opportunity and feel like a kid with a new bike,” Ventura said. “With the guidance and direction of our executive team, the regional reverse SVPs, and the leaders of the regional processing centers, I know that we can build more confidence and close more effectively than ever before.”