In a statement, the firm added that outsourcing its servicing activities will enable it to “redeploy resources to support growth in Homepoint’s origination channels, including expanding product offerings and enhancing the broker partner experience.”
ServiceMac is expected to begin servicing loans on behalf of Homepoint in the second quarter of 2022. Homepoint will keep its branding in all communication to support a seamless transition, according to a release.
“Identifying a provider who would care for and provide continuity to both our customers and our servicing associates was a key driver in our selection process,” said Willie Newman, president and CEO of Homepoint. “Homepoint and ServiceMac are philosophically aligned around a people-centric approach, and we’re excited to work with them to elevate the customer experience and support the scale of the combined operation.”