Lettings supplier Blinc UK has acquired a 50% stake in Pink Chilli Software, a platform which allows agents to complete the move-in process from any device at any time.

Pink Chilli allows agencies to streamline all their tenancies from holding deposit stage to move-in and works for both individuals and large teams.

The software solution is not placed ‘on rails’ and therefore allows agents to carry out the pre-tenancy process in a way that suits their working practices.

Photo: RickDeacon / Shutterstock.com

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It includes e-signing for all documents, draft and final tenancy agreements, compliance documents and prescribed information.

The software can be used to send landlord updates and manage payment requests with access to fully integrated referencing, rent guarantee, anti-money laundering (AML) checks and deposit replacement.

Agents can also use their own tenancy agreements and addendum terms and conditions.

Pink Chilli also has a tenant dashboard, which allows renters and guarantors to see what tasks are outstanding for themselves and other tenants.

Darren Bignall, director of Blinc UK, said: “We have partnered with Pink Chilli to bring together our experience as a leading supplier run by former agents with cutting-edge software development.

“Following three years of development, we are now able to bring software to market which works in a way a letting agent thinks, allowing them to carry out processes in any order unlike other software platforms which don’t allow them to.

“Providing software which is not ‘on rails’ means agents can continue to work in the way that suits them while benefiting from fully integrated services which are not plugged in from other suppliers.

“A fast and efficient pre-tenancy service is crucial at a time when tenant demand has reached record highs this summer following the easing of lockdown restrictions.

“Completing tenancies quickly reduces the chances of renters looking elsewhere and ultimately keeps landlords happy and void periods to a minimum.

“It’s important for prospective tenants to know where they stand and providing them with a dashboard gives them increased ownership and encourages them to be more proactive.

“If both sides of the transaction are aware of its status and agents are notified as soon as a tenant or guarantor completes an action, the move-in process can be significantly quicker.

“What’s more, the dashboard means that tenants will no longer need to chase agents for progress updates as they will be able to see which stage the transaction is at.

“This reduces stress and provides peace of mind for all parties.

“We have been working on this software for over three years, but the impact of the pandemic has brought the need for this kind of pre-tenancy solution sharply into focus.

“During lockdown, we heard from letting agencies which only had one person managing new tenancies as they were the only person with access to the relevant files. This is inefficient and unnecessarily slows down the process.”

“As more agents work to different hours from various locations, the Pink Chilli platform aims to make the pre-tenancy process more streamlined and accessible with unlimited users per branch and solutions for multi-branch users.

“As the rental market shows no signs of slowing down and working practices continue to evolve, agents need to get ahead of the game and adopt the best in class software which allows them to provide a quick, efficient and compliant pre-tenancy service.”